Quality policy

RSBP management has established a quality policy to support its strategic goals and fulfill the motto: "Quality products and services guarantee the satisfaction of our customers".

1. The company's management fully identifies with its quality policy with the requirements of the EN ISO 9000 series standards, with the principles of continuous improvement and effective management of all processes affecting the quality of services and constant improvement of quality management efficiency.
2. The constant satisfaction of all our customers with services in the field of fire and explosion protection is the basis of success in the competition. Also, it is a decisive requirement for the company's increasing level of quality and service. The result is an increase in the company's prosperity and the creation of social security for all employees.
3. The company intends to create and maintain a good reputation in relation to the quality, prices, deadlines for the implementation of services, which will ensure a stable position in the Czech market and create potential conditions for the provision of our services in foreign markets.
4. To maintain good relations with our customers, we focus on information about their needs. We consider only quality services that meet all the requirements, anticipated needs of our customers and thus ensure an increase in customer satisfaction.
5. The company ensures the management of the purchasing process with emphasis on the selection, evaluation and development of suppliers in order to ensure quality inputs for the realization of products and services.
6. Ensuring the high quality of our services is the primary responsibility of all employees of our company. For all employees, a positive attitude towards quality is constantly expended, quick response to new requirements while increasing the level of quality, and eliminating identified shortcomings.
7. The company's management provides effective assistance to all its employees in education, training, and coaching to achieve the implementation of quality policy and employee satisfaction.
8. The company ensures the management of production processes with the aim of achieving stable and repeatable product quality, compliance with technological procedures, deadlines and customer requirements.
9. The company applies a process approach to the management of all activities, including purchasing, production and service provision, with the aim of their continuous improvement.
10. The company ensures the management of product development processes and technical solutions with emphasis on meeting customer requirements, legislation and technical standards while continuously increasing innovation and the company’s competitiveness.
11. In the development of new products and solutions, we base our work on customer requirements and expectations and strive for their maximum fulfillment.